Case Studies


Idemitsu Australia Resources | Mining SAP Software to Improve Communication and Support Growth

Date: 26 Aug 2011

After 30 years in business, coal mining firm Idemitsu Australia Resources IAR) found itself confronted by new challenges. Organisational change and corporate go

Quick Facts

Location: New South Wales and Queensland, Australia
Industry: Mining
Products and services: Coal mining
Revenue: Approximately A$1 billion-$2billion (US$1.1 billion-$2.1 billion)
Employees: 850
Implementation Partner: NTT DATA Business Solutions (formerly Extend Technologies)

Challenges and Opportunities

• Create a platform to manage significant projected company growth
• Unite different business units into one company-wide enterprise resource planning (ERP) solution
• Move to a shared services model
• Meet internal corporate governance requirements 


• Achieve commonality in company systems, introducing a service shared by all business units
• Migrate different company units to a new ERP system
• Ensure that the strengths of the previous ERP system were recreated in a flexible manner
• Accomplish standardisation of systems across the company
• Accelerate and streamline monthly reporting cycle 

SAP Solutions and Services

• SAP Business All-in-One for Mining solution
• NTT DATA Business Solutions SAP qualified HCM Payroll solution

Why SAP?

• Strong and capable solution to support current and future business growth
• Comprehensive and powerful reporting tools in an integrated environment
• Flexible system ensuring that strengths of the company's existing ERP software were incorporated into the new solution


• Monthly company reporting reduced by 30%
• Surge in effective company-wide communication
• Simplification of systems across the business
• Ability to report and create common data across the business
• Replication of mobile applications used at one site, to be introduced for the first time to other site staff
• Company poised for future growth and smarter management, including plans to raise efficiency, reduce inventory levels, and initiate group procurement and common materials management

Download the full Idemitsu Australia case study